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Automate Your Survey

Put up your tried and true surveys or create new ones. It’s easy to get started with the right 360° support. Do you have your competencies and questions in final form? Or are you looking for a little help to put the finishing touches on? Either way, we’re here to help you get off to a great start. Use our unique survey design and execution tools to improve the quality and quantity of your survey results.

The survey process is straight-forward. Simply choose your competencies and questions. Once you have your survey in final form, here’s what happens next.

Programming the online assessment
Sending invitations and smart reminders
Gathering data from all raters in the reports
Tracking participations
Providing help desk support for participants
Providing survey administrator support for you
Producing the reports

Programming the online assessment.
Stress-free set up with STAR. To get started, simply send us some preliminary information, (i.e. company logos, question set, etc), choose your survey dates and a few settings, and that’s it. Your first time survey can be ready for testing in a few days. Subsequent administrations can be ready in hours. (top)

Sending invitations and smart reminders
STAR’s system automatically sends out email invitations to designated participants and their raters. Later, smart reminders are emailed to only those invitees who have not submitted their completed surveys. You don’t have to spend your time chasing after non-responders — our system does it for you, automatically. (top)

Gathering Data
Data capture, storage and delivery is quick and efficient. Our robust survey system accommodates online and phone submission and in virtually any language. Raters with multiple feedback invitations are equipped with their own personalized status page, saving them time and effort. Data from all raters in the survey is collected and included in individual and group reports. (top)

Tracking Participation
While the survey is running, designated client administrators can access and monitor participation rates. Adjustments can then be made to the live survey such as extending the close date, or sending out additional reminders. Administrative access gives our clients the window they need to make critical mid-survey changes. (top)

Help Desk Support
Occasionally, participants need help taking their surveys. When they do, ready support is essential and available with STAR. Our live, friendly survey helpline is available Monday through Friday 10:00 AM to 6:00 PM CST. Online support is available 24 hours, 7 days a week, with a next business day response guarantee. (top)

Survey Administrator Support
From the minute we begin a project with you, you have our complete attention and support. Our surveys can be fully-managed by you or by our experienced project managers. It’s your choice. If you’d like training on using our admin tools, it’s available live, and at no additional cost. (top)

Producing Reports
Your 360° survey report is the lasting reminder your participants will take away after the survey is over. STAR produces elegant, informative, and actionable reports that give your participant’s the clear understanding and direction they need to progress. (top)