and Consultant Support
360 feedback surveys have become a key element in training programs and consulting engagements. As a trainer or consultant, you probably did not expect to have to become a technology provider and 360 expert to provide competitive services to your clients. That’s where we can help.
We can be your ‘behind the scenes’ 360 engine and your clients will never know you’ve outsourced the capability… unless you choose to tell them.
STAR gives you the ability to expand your product line with a full range of leading edge 360 services, technology and customer support. You don’t need to add staff or equipment or expertise, we’ll provide it all. You can focus on your core activities while leaving the tedious details of collecting and analyzing data, managing equipment, updating technology and providing user support to us. (top)
Expanded Product Line. You can offer our full range of 360 survey technology as yours. We program, host support and manage the entire process so you are free to build your business.
Brand Identity. We customize every aspect of the survey experience to look like it’s from your company. We program the user interface of your applications to include your logo and company information, essentially creating a private label for you.
Cutting Edge Technology. Our cutting edge technology provides you with (1) a new product offering with your existing brand, (2) the opportunity to expand your business without increasing overhead, (3) instant access to data and (4) a quick turn-around time.
360 Survey Expertise. Our expertise comes from our credentials and experience. We’ve conducted 360′s for over a decade in over 500 companies. When you work with us, you have the full benefit of all that expertise. Our goal is to make you look like experts in the eyes of your clients so we not only give you expert advice, we give you proprietary tools to help you explain concepts to your clients.
Technology Integration. You can choose from a variety of survey methods including internet, intranet, phone, fax, email or a combination of technologies. Our administrative tools provide instant access to data in your preferred format (i.e. Word or Excel).
Superior Reports. Our reports are clear, simple and actionable. We offer you several different report styles to choose from. STAR can also customize reports to look exactly like your current reports.
Flexibility. Fully-integrated technology makes taking a STAR automated 360 feedback survey or other survey easy. End-users can take the survey whenever and by whatever means it’s most convenient. Giving respondents choices about how they’d like to take the survey increases the likelihood they’ll chose to participate in your survey.
Convenience. You can hand us the details – registering participants, sending invitations, gathering data, updating participation figures and delivering reports. Administering your survey will take less time away from your current responsibilities.
More Time to Focus on Core Activities. We take care of the details so you have more time to concentrate on the big picture. You provide the instrument, make a few design choices and we take care of everything else – registering participants, sending invitations, gathering data, updating participation figures and delivering reports. (top)
Some of our clients prefer to have us be “invisible” to their clients. We carefully brand everything that comes from us as theirs, essentially creating a private label application for our client. In such relationships we don’t interface directly with your clients. This “invisible vendor” relationship increases your product offering, credibility and competitiveness in the crowded training and consulting market.
Other consultants have openly partner identified us as their technology partner and 360 survey expert. Our clients have won new contracts and saved current contracts by bringing us in to provide 360 survey expertise and technology solutions no one else can offer. When our clients win, we win. If you get a new contract that builds your business we win. So, we work hard to do all we can to help you grow your business.
Whether you want us to be visible or invisible, we always sign confidentiality non compete agreements. We are fanatical about insuring that your experience with us builds your relationship with your end client. Occasionally we have one of our clients’ client contact us and ask to work with us directly. If that ever happens, we’ll call you, give you all the information and you call the shots. (top)
Let’s explore the possibilities. We will give you names and phone numbers of consulting companies and individual consultants with whom we are currently working. You can call them and find out how well we work as partners, both behind the scenes and along side you in a presentation. Let us demonstrate what services we can provide that will enable you to better serve your customers. (top)
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