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GETTING STARTED WITH 360 FEEDBACK 360-Degree Feedback: The Whole StoryBy Kenneth M. Nowack Training and Development Magazine, January 1993 This article is targeted at organizations hoping to use a 360-degree feedback system. The author discusses various aspects of the 360 process including: deciding what to measure, choosing an instrument, and helping employees accept the feedback they receive. > Read The Article > Back to top First-rate multi-rater feedbackBy Allan H. Church Training and Development Magazine, August 1995 Before you tie a 360-degree feedback system into your formal appraisal process, you need to resolve issues of confidentiality, validity, usefulness, and effectiveness. This article shows you how. > Read The Article > Back to top The pros and cons of 360-degree feedback: Making it workBy Mary N. Vinson Training and Development Magazine, April 1996 The author looks at the good and potential bad of multi-rater assessments. She also makes suggestions for organizations that can help optimize the results of 360 feedback and encourage commitment to change from individuals. > Read The Article > Back to top 13 Common Mistakes Using 360-Degree FeedbackBy Scott Wimer and Kenneth M. Nowack T+D, May 1998, May-June 2000 Hoping to help those beginning the process of designing and implementing a 360-degree feedback system. This article details 13 mistakes organizations often make when launching their assessment system and details suggestions for avoiding those common mistakes. > Read The Article > Back to top Improving the Payoff from 360-Degree FeedbackBy Evelyn Rogers, Charles W. Rogers, and William Metlay Human Resource Planning Based on the research of the authors, this article addresses six critical factors or best practices to maximize the benefits of 360-degree feedback. > Read The Article > Back to top Outsourcing Issues That Make Or Break Your 360 SurveyBy Bruce Bennett, MBA This article examines three critical issues that organizations do not usually consider before making outsourcing decisions. While often ignored, the issues are critical to the success or failure of any 360 feedback process. > Read The Article > Back to top Using 360 Degree FeedbackBy Chartered Management Institute. Reprinted in 2006 This helpful checklist provides an introduction to 360-degree feedback and provides an “Action Checklist” of steps to follow as you begin the 360-degree feedback process. > Read The Article > Back to top How to Build and Use a 360-Degree Feedback SystemBy Warren Shaver Jr. This booklet provides an excellent introduction to the 360 process and details several steps to creating a multi-rater process. Learn about choosing a vendor, creating a survey, choosing whether to build your own system or outsource, and how to deliver reports and feedback. > Read The Article > Back to top 360-Degree Feedback Mirrors PerformanceBy Jerry Nelson and Jane Haertel This brief article uses a series of questions administrators should ask themselves before they begin the 360 process. Issues such as what to measure, how to use the 360 (employee development, performance appraisal, or both), and who to evaluate are some of the topics addressed in the article. > Read The Article > Back to top BEST PRACTICES AND COMMON MISTAKES Pitfalls of Multi-Rater FeedbackBy Alan Cheney, Ph.D. and Melinda Bremley, Ph.D. This article, written by two human resources consultants, identifies six common mistakes organizations make in their uses of multi-rater feedback. The article addresses each issue and suggests ways to avoid the problems caused by these common mistakes. > Read The Article > Back to top The Dark Side of 360-Degree FeedbackBy Scott Wimer T+D, September 2002 If 360-degree feedback is not administered carefully, people can take offense. This article addresses several areas that can cause problems within an organization using 360 feedback such as confidentiality, inaccurate feedback, feeling singled out, and poor feedback delivery.
> Read The Article > Back to top How to Manage 360-Degree FeedbackBy Peter Goodge People Management, February 2000 When done correctly 360-degree feedback is widely applicable and clearly focused upon personal performance. But a number of 360 projects have been failures, and more seem to be going wrong. This is usually a result of the way they are set up and managed. This article describes a six-step plan for avoiding the pitfalls and ensuring that the process will be successful. > Read The Article > Back to top Mining the Best from Your PeopleBy Barbara Mintzer-McMahon Executive Excellence, August 2002 This article discusses the value of 360-degree feedback in helping people understand how others view them and how this process can help individuals improve their work environment. The author emphasizes the importance of helping employees understand the vision and purpose of the assessments and feedback. > Read The Article > Back to top Do you own your 360 survey data? Should you care?360 survey data ownership can be an issue any time you wish to access historical 360-degree feedback results. > Read The Article > Back to top What is Gap Analysis?Gap Analysis is a term often thrown around with 360-degree feedback surveys. What is a “gap” and why does it matter? > Read The Article > Back to top 360 FEEDBACK CAN CHANGE YOUR LIFE
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