Client Testimonials
Learn What Others Say About STAR
No one knows us better than our clients do. Below is a small sampling of what our clients tell us about doing business with STAR. Call us and we’ll put you in touch with some of our clients so you can talk to them directly.
- Easy, Fast 360 Feedback Process
- Complete Administrative Support
- 360 Client Branding
- 360 Customer Service
- Cutting Edge Technology
- Flexibility and Customization
- Simple, Affordable Pricing
- Professionalism
- World Class Reports
- Customer Experience
Easy, Fast 360 Feedback Process
“…The process was very simple and direct. I got quick, easy, great service”. — Athena Diagnostics
“STAR’s system sped up the process for us. We shifted our survey labor costs over to STAR, and saved time and money.” — Beverly Enterprises
“Absolutely, the speed was the biggest thing. The turnaround time was great.” — Senior VP Performance, Consulting Company
“The best things are the high speed and, the low cost, and flexibility. I love how easy this whole process was to outsource to STAR.” — Consultant
“We’re so spoiled now… if my manager wants any kind of results, we have them at the touch of our fingers. We can go to the web and pull the information immediately.” — Call Center Manager
“Time saving. User friendly.” — Senior Practice Leader
“Efficient. Easy for folks to use.” — Theraphysics
“The quality of every operation was high” — Consultant
“The client admin site is great. I have access to the information I need so I can communicate intelligently with my clients, as to what needs to be done, and who needs to be contacted. It saves my clients’ time and my time.” — HR Manager, Motorola
“STAR’s survey process was very cost effective. It generated good information with a minimum of effort on our part.” — HR Director Health First
“With STAR, it’s easy to gather the data we need. STAR really knows what they’re doing.” — HR coordinator, Motorola
“Our clients seem to really like how easy STAR’s survey process is to use, and how thorough it is.” — OD Consultant
“STAR’s system was easy to use. We didn’t have any problems using web and phone.” — HR Director, CSX
“STAR’s process is very user friendly. It takes care of itself.” — HR Director – Baptist Health Systems of South Florida
“STAR’s telephone surveys are easy for our patients to use. They use it, we get the information we need.” — Professor, Brown, Medical School, Miriam Hospital Weight Control & Diabetes
“It was all very simple. STAR made us look like we knew what we were doing.” — Professor, UNT
Complete Administrative Support
“Working with STAR made my job so much easier. Our data was updated and available to me at any time I needed it.” — Athena Diagnostics
“Now that we use STAR, there’s a lot less work for my staff to do, and it costs me less than trying to run these surveys in-house.” — Senior Administrator, Consulting Company
“Not having to manage this whole survey operation in-house is great.” — Beverly Enterprises
“STAR accommodated all my changes in a timely manner. They were always open to my feedback and suggestions.” — Carondelet, Lourdes Health Network
“The people at STAR are visionary, always looking ahead. We’re a customer looking for more, What can we do? What’s next? STAR’s taken our suggestions, and people here are amazed. Wow, they did that?” — Project Manager, Sprint
“Our 360 with STAR enhanced the Leadership Institute program that it was an adjunct to, and measurably increased its effectiveness.” — Consultant
“Partnering with STAR enabled us to get a very large client contract.” — Consultant
“STAR helped us meet the needs of our clients.” — Consultant
“STAR provided an easy, interactive process for everyone. Together, we were able to develop a system to meet our needs.” — Family Planning Council “STAR delivered what I asked for in the time I needed it, the way I had to have it.” — Senior Administrator, Health First “The people at STAR… answered all my requests. I had no trouble getting things to look the way I wanted them to.” — HR Director, Health First “STAR was able to make it look like it was on our website, and seamless to our users. They were able to incorporate our look and our logo on the survey and reports. Obviously we’re very pleased.” — Senior Program Manager, USDA
360 Process Branding
360 Customer Service
“Can I just tell you how much I love STAR?! I love working with you guys”. — Mgr, Pepsi
“The folks at STAR were very responsive. Anytime I needed anything, they were more than willing to help.” — Beverly Enterprises
“…people at STAR are professional, very down-to-earth, and helpful.” — OD Consultant
“The people at STAR are wonderful to work with. It’s a very pleasant organization to interact with. They’re ready to listen.” — HR Coordinator, Motorola
“All the phone interactions with anybody I’ve talked to at STAR have been great. I can’t say enough about that.” — HRD, Portland GE
“I get great service with STAR. They’re always pleasant and business like, and friendly.” — Senior Administrator, Consulting Company
“The responsiveness of STAR’s staff is a real plus for us. If we need something fast, they’re right there for us.” — Senior Program Manager, USDA
“Customer Service personnel are very accessible and responsive. I get my questions answered and my problems solved quickly.” — Training Coordinator, Victoria’s Secret
“…Working with the people at STAR is fantastic. They’re informal, — no confusing technical lingo, and they know what they’re doing.” — Call Center Quality Control Manager
“…accommodating … quick to respond to requests … customer focused. STAR delivers what we need.” — Call Center Manager
“STAR has a very cooperative staff. They are all very good people who are easy to work with.” — HR Director, Lourdes Health Network
“STAR has hired customer oriented people, who not only know how to do their jobs well, but are also enjoyable to work with. It’s a pleasure to do business with STAR.” — HR Coordinator Motorola
“You guys at STAR are a joy to work with. I’ve worked with other survey companies, and their technology was good enough, but they were no fun to work with. Is STAR fun to work with? You betcha.” — Senior Practice Leader Consulting Firm
“You get right back to me on things. I like that. The upbeat attitudes at STAR make me want to talk to you.” — HR Specialist, Pepsi Bottling Group
“STAR is friendly, supportive, proactive, cost effective, and customer focused.” — Senior Consultant, Consulting Company
“The people at STAR were very helpful. The turnaround time was pretty quick, too.” Senior Consultant Consulting Company
“You really delivered on your promise to us.” — Senior VP Performance, Consulting Company
“STAR’s responsiveness is great. They’re incredibly good to work with.” — Consultant
“The friendliness of STAR’s staff is a real strength.” — Health Care Consultant
“STAR always responds quickly to our requests.” — HR Director, CSX
“Even though I am sure I’m a relatively small client, I feel like my projects are taken seriously.” — Health Care Consultant
“With STAR it was easy to make changes. They were very responsive.” — Senior Admin, Health First
“The people at STAR are great to work with… I got great service”. — Athena Diagnostics
“…STAR’s services and technology are outstanding.” — Senior Consultant
“I’d heard good things about STAR’s quality of data and customer service from other consultants. And I’ve been happy with the ratio of cost to service we’ve experienced since working with STAR. You definitely have the technology options we need going forward.” — HR Specialist, Pepsi Bottling Group
“STAR’s always improving their system. It’s seamless to us. Sometimes I’ll “pie in the sky” and STAR will pick up on it, and make it happen.” — Sprint
“STAR was so easy to work with, and flexible. They were willing to do whatever was necessary to make it work for us, to fit into what we were trying to achieve.” — HR Director, Baptist Health Systems of South Florida
“… the response time and overall flexibility were much better than we could achieve internally. STAR helped keep it simple. The solution was exactly what I was looking for.” — HR Access Quality Manager
“It’s all about flexibility. STAR’s services and technology are outstanding.” — Consultant
“Flexibility is one of the biggest things we value in our relationship with STAR. You always listen. It’s been a really good partnership. We don’t look at STAR as a vendor, but as a partner. We value you.” — Sprint
“The best things are the high speed and, the low cost, and flexibility. I love how easy this whole process was to outsource to STAR.” — OD Consultant
“With STAR, our clients can take their surveys on the phone or on the web or paper – whatever they want. It just gives us more options to offer our clients.” — Senior Administrator, Consulting Company
“STAR customized their approach to fit our needs.” — Senior Program Manager, USDA
“STAR provided an easy, interactive process for everyone. Together, we were able to develop a system to meet our needs.” — Family Planning Council
“With STAR it was easy to make changes. They were very responsive.” — Senior Admin, Health First
“STAR’s telephone surveys are easy for our patients to use. They use it, we get the information we need.” — Brown Medical School, Miriam Hospital Weight Control & Diabetes
“STAR has been a terrific resource for us – flexible, professional, and responsive. Their expertise and creativity have helped our assessment projects succeed. It has been a pleasure working with them.” — Professor, Columbia Business School
” The best things are the high speed and, the low cost, and flexibility. I love how easy this whole process was to outsource to STAR.” — Consultant
“…we shifted our survey labor costs over to STAR, and saved time and money.” — Beverly Enterprises
“… the costs were lower – STAR’s services were fairly priced…” — Financial Services Call Center Manager
“STAR’s survey process was very cost effective. It generated good information with a minimum of effort on our part.” — Health First
“Now that we use STAR, there’s a lot less work for my staff to do, and it costs me less than trying to run these surveys in-house.” — Senior Administrator, Consulting Company
“STAR is friendly, supportive, proactive, cost effective, and customer focused.” — Consultant
“Time saving. User friendly.” — Senior Administrator, Consulting Company
“I liked that I was told everything up front: pricing, timing, deliverables. There were no surprises. We got everything we expected.” — Consultant
“…very professional” – HR Manager, Elmer Smith Oil Co
“With STAR, it’s easy to gather the data we need. STAR really knows what they’re doing.” — HR Coordinator, Motorola
“STAR did just what we contracted with them to do, without a problem.” — Professor, Brown Medical School, Miriam Hospital Weight Control & Diabetes
“Our clients like STAR’s reports. They are really nice, really professional looking.” — OD Consultant
“STAR’s reporting is very thorough and professional. Their reports are appealing to the eye, and they can be adapted to different types of surveys.” — Senior Program Manager, USDA
“The trustworthiness of the data is always a real plus.” — Health Care Consultant
“I don’t have to worry about accuracy. The reports are extremely easy to read. I get the right amount of information…” — HR Director Portland GE
” Our clients like STAR’s reports. They are really nice, really professional looking.” — OD Consultant
“STAR’s reports are great. We love them, and so do our clients.” — Consultant
“STAR’s reports are great. People love the reports.” — Senior Program Manager, USDA
“Thank you very much for all your help. This was a very beneficial process for us. We intend to revisit this annually.” — Bruce Garner, Broken Arrow
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