Getting Started With 360 Feedback
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Why Multi-rater Feedback Systems Fail

by Daniel Kanouse, HR Focus 360 degree feedback‘s increasing popularity is well documented. For all the organizations who will soon be employing 360 surveys to support their leaders’ development, here are 8 steps to 360 success. Don’t dilute the development benefit of a 360 by using results to influence performance appraisals. Know in advance what [...]

Mining the Best From Your People

by Barbara Mintzer-McMahon Brief and articulate, this discussion of 360 degree feedback provides helpful insights about why 360 feedback is a great tool for the times and how one might go about implementing the 360 survey process to get the most benefit from the efforts. 360 feedback supports today’s very real business shift away from [...]

Multi-Source Feedback Appraisal In Two Types Of Organizational Structures: How Self, Supervisor and Other Ratings Differ

by Karen K. Yarrish, Keystone College and Judith A. Kolb, Pennsylvania State University This article discusses the relatively recent shift in organizational structure away from traditional, centralized, daily face to face type working environments (tightly-coupled) toward more decentralized, down-sized, geographically distant or tele-commuting working relationships (loosely coupled). Jobs commonly now have “greater responsibility, more flexibility [...]

How to Build and Use a 360-Degree Feedback System

by Warren Shaver Jr This article provides helpful definitions, identifies components, calls out important warnings and suggests logical steps in how to administer a successful 360 feedback experience. “Basically, a 360-degree feedback evaluation is a questionnaire that asks people – superiors, direct reports, peers, and internal and external customers – how well a manager performs [...]

Measuring the Boss: Just how good (or bad) is your CEO?

By David Parmenter Why is it that the most important person in an organization invariably gets the least, if any, performance feedback? Probably because confronting the chief executive is a hard call. And very few CEOs, perhaps only those with the elusive ‘x’ factor, make it easy. But what is the cost to an organization [...]