Star360Feedback

Analyzing survey bids from other 360 companies, we were amazed by the many line items listed. We’ve organized all the fees we found into categories. Each category impacts your budget differently. No matter how it’s worded…

       Task Fees + Participant Fees + Time Fees + Penalties = True Survey Cost

We charge the two underlined fees. All other items are from competitor’s bids. To see how each specific fee may impact you, mouse over the item or view as list.

Here’s how each fee category may impact your budget:

• Task – one time fee for a specific task; adds predictability to your budget.

• Participant – variable fee tied to the number surveys participants; can cost you additional money if it includes people that do not complete their survey.

• Time – repeating fee that shifts the vendor’s risk to you. If you don’t use their service, you still pay. If they underestimate their time requirements, you pay the extra cost.

• Penalty – exception fee, charged when expectations are not met; upsets your budget by adding surprises to the final bill.

Knowing how the fees impact your budget will help you accurately compare bids.

Take a look at, the fees we charge..