360° Feedback Resource Library
Solid research and best practices can help you create the most successful 360 experience for your survey participants.
At STAR, we are always looking for the latest information so that we can keep you up-to-date. Enjoy the articles that we found.
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Getting Started With 360 Feedback
How to Evaluate Your 360 Feedback Efforts
Is your 360-degree feedback program extremely useful or is it just "another training and development trend"? This article details how to design an assessment that will help administrators monitor the results of their 360 efforts and use 360 feedback more effectively. (.pdf download required)
Getting Started With 360 Feedback
Getting Started With 360 Feedback
360-Degree Feedback Mirrors Performance
A brief explanation of the HR tool that helps employees know their job and improve performance. Explaining the how, why and who for a successful 360.
Getting Started With 360 Feedback
360-Degree Feedback for a Competitive Edge
Should 360-degree feedback be used for performance appraisal in addition to the customary person development? Experts disagree. Here's one company's successful implementation to accomplish both objectives. (pdf download required)
Getting Started With 360 Feedback
Getting Started With 360 Feedback
First-rate multi-rater feedback
Create a top-notch multi-rater feedback program by ensuring honest and confidential feedback, verifying accurate data, and making feedback meaningful.
Getting Started With 360 Feedback
Creating Champions for 360 Degree Feedback
How do you make champions out of skeptics? Here's how to construct a Stakeholder Map to identify key people and their degree of commitment for your feedback initiative. (.pdf download required)
Getting Started With 360 Feedback
360-Degree Feedback: The Whole Story
A detailed view of implementing a 360-degree assessment - identifying, scoring, and analyzing an employee's knowledge, skills and abilities. Includes a look at confidentiality and measuring results.
Getting Started With 360 Feedback
Getting Started With 360 Feedback
Getting Started With 360 Feedback
Getting Started With 360 Feedback
The Pros and Cons of 360-degree feedback: Making it work
Feeling a sense of dread? Keep in mind the ups, the downs, and these few simple tips and look for people to change their behavior for the better.
Getting Started With 360 Feedback
Using 360 Degree Feedback
A 9-point action checklist and glossary to maximize the 360 Degree experience.
Getting Started With 360 Feedback
What should my 360-degree feedback survey measure?
Competencies are a sometimes confusing aspect of 360-degree feedback. To learn more about what a competency is and how to choose the best competencies for your 360-degree feedback project, read this article.
Getting Started With 360 Feedback
The Dark Side of 360-Degree Feedback
Although 360-degree feedback is a powerful opportunity for employees to receive honest feedback about how they are perceived by their co-workers, the intrinsic honesty also makes it dangerous. Identify how to avoid the hazards and plan successfully to maximize the power of this tool. (pdf download required)
Getting Started With 360 Feedback
360 Feedback Can Change Your Life
Feedback can develop a wallop, but can add insights to generate changes depending on what a person and the organization value. (pdf download required)
Getting Started With 360 Feedback
Getting Started With 360 Feedback
Outsourcing Issues That Make or Break Your 360 Survey
This article examines three critical issues that organizations do not usually consider before making outsourcing decisions. While often ignored, the issues are critical to the success or failure of any 360 feedback process.
Getting Started With 360 Feedback
Best Practices and Common Mistakes
13 Common Mistakes Using 360-Degree Feedback
Most organizations anticipate potential mistakes and plan actively how to avoid them. A comprehensive guide to identifying and avoiding common missteps.
Best Practices and Common Mistakes
Benefits of 360-degree feedback
Five itemized benefits of a quality 360-degree feedback and tips to enhance the process for the betterment of the any organization.
Best Practices and Common Mistakes
How to Manage 360-Degree Feedback
How one company identified potential 360-degree feedback pitfalls to ensure a successful process by developing and following six basic steps. Includes a great list for further reading.
Best Practices and Common Mistakes
Pitfalls of Multi-Rater Feedback
Major problems can arise if a multi-feedback assessment program is poorly designed or executed. Avoid these six pitfalls for success.
Best Practices and Common Mistakes
What is a Gap?
The 360-degree feedback through gap analysis highlights areas of unawareness, allows raters to point out areas for improvement in an anonymous, safe manner. Progress can be made by understanding the "gap".
Best Practices and Common Mistakes
Patterns of Rater Accuracy in 360-Degree Feedback
The authors look at which factors seem to have the greatest effect on rater accuracy. Some of the factors analyzed are: gender, age, work history, confidentiality and position.
Best Practices and Common Mistakes
Improving the Payoff from 360-Degree Feedback
Based on the research of the authors, this article addresses six critical factors or best practices to maximize the benefits of 360-degree feedback. (.pdf download required)
Best Practices and Common Mistakes
Do you own your 360 survey data? Should you care?
Answers the questions of who owns your data, why it should matter and what to do about it.
How to Write a 360-Degree Feedback Survey
How to Write Good 360 Feedback Questions
You really can’t get good data off of a poorly written survey, yet sometimes survey
designers get tangled up in their own pursuit of eloquence. Here are 4 keys to writing excellent questions.
How to Write a 360-Degree Feedback Survey
Characteristics of a Good 360 Feedback Survey
Every organization is different, but the characteristics of a good 360-degree feedback survey are the same for every entity. This article details some of those common characteristics.
