Let’s Explore How We May Be Able To Help You.
We Help City Managers Achieve:
Stronger Teams.
More Effective Leadership.
Better City Services.
Enjoy Data-Driven Employee Engagement & Leadership Solutions
As a city manager or administrator, you lead the people who make government work. But challenges like burnout, resistance to change, low accountability, leadership gaps, and communication breakdowns can disrupt productivity, slow service delivery, and erode public trust.
What if you had clear, actionable data to understand these challenges, fix the root causes, and build a high-performing workforce?
Bring your city government to optimal performance
Our employee engagement surveys, 360-degree leadership assessments, and expert consulting give you the insights and strategies needed to empower your workforce, strengthen your leadership team, and enhance your relationships with elected officials..
4 Steps to Proving High Performance
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1. Measure
Simple, powerful surveys and assessments tailored to fit your organization is the foundation for high performance.
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2. Report & Plan
Once the results are in, you receive clear insights that build stakeholder commitment and facillitate practical action planning.
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3. Implement
Implementing action plans empowers your team and reveals just how much greatness lives in every team member.
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4. Track & Tune
Achieve lasting results by tracking progress and fine-tuning strategies to produce engagement, growth and service excellence.
Gain the Advantage of Proven Tools and Processes
That Deliver Smooth, Successful Results
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Engagement & Leadership 360 Surveys
Proven, customizable employee engagement and leadership surveys tailored to your city’s unique needs, delivering data-driven insights for lasting workforce improvement.
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Clear, Actionable Feedback Reports
Clear, actionable reports simplify complex data, making insights easy to understand and guiding informed next steps for lasting workforce improvements
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Proven Process With Support Throughout
A proven process with full support ensures seamless implementation, guiding you from assessment to action and ongoing maintenance for lasting success.
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Experienced, Affordable Professionals
Experienced professionals providing expert guidance from assessment to implementation, ensuring long-term workforce and leadership improvements.
3 Ways to Build Trust
Each City is unique but the City Manager/Council style of government is not new. As we’ve studied this model and advised City Leadership on how to improve, we’ve noticed the following three areas represent the drivers of trust. As you build trust, performance grows.
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Relationships
Nothing helps drive progress more effectively than meaningful relationships. Sometimes an actual or perceived lack of transparency between the City Manager and City Council can damage trust. If backed by real, meaningful relationships, this is less likely to occur.
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Communication
There are a lot of moving pieces in a City Government. Clear communication is vital to allow key stakeholders to remain informed without feeling the need to micromanage. Clear communication begins with setting clear expectations that keep everyone focused on achieving a common goal.
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Common Goals
As strong relationships are being built and communication is flowing effectively, it’s time to establish clear, meaningful goals that help everyone work in harmony and remain committed to working through conflict in a healthy manner.
High performance happens when all three elements are working well. When one or more break down, immediate action can help resolve differences and get everyone moving forward together again.
