STAR360feedback vs. TruScore

  • When selecting a 360 feedback provider, you want more than data—you want insight that sparks action. Both STAR360feedback and TruScore offer research-based platforms with customizable options. But the experience, level of service, and real-world impact vary significantly. If you're looking for a solution that’s easy to implement, highly customizable, and scalable without extra layers of cost or complexity, it’s worth seeing how STAR360feedback compares.

  • TruScore has over 50 years of experience delivering 360 feedback solutions rooted in organizational psychology. They offer both pre-built and fully customized surveys designed to align with company-specific competencies. Their assessments are paired with clear reporting and options for 1:1 coaching. While TruScore supports deep customization, these services often come at an additional cost and may require a longer implementation timeline. Organizations that have dedicated internal resources and larger budgets may find value in their more consultative approach.

  • STAR360feedback delivers everything you’d expect from a high-end 360 feedback provider—deep customization, enterprise-level scalability, and academically grounded design—but with an emphasis on speed, simplicity, and full-service support. Survey templates can be adapted quickly to match your leadership model, or you can build fully custom tools with no added complexity or cost. STAR360feedback handles survey design, administration, participant support, and reporting—all included. And with our Self-Debriefing Action Reports™, leaders get practical guidance to act on their feedback without needing an external coach. Whether you’re rolling out a company-wide program or supporting a smaller cohort, STAR offers a scalable, affordable, and effective solution.

Side-by-Side Comparison

Feature STAR360feedback TruScore
Customization Deep customization included—fast, flexible, no extra fees Deep customization available—often requires added cost
Setup & Administration Full-service support included (design, launch, reporting) Advisor support available; services and complexity vary
Actionable Reporting Self-Debriefing Action Reports™—no coach required Reports designed for coaching; 1:1 coaching available
Coaching Services Built-in self-guided development process Optional coaching billed separately
Pricing Transparency Flat-fee simplicity—no surprise charges Custom quotes; pricing depends on project complexity
Scalability Built to scale—ideal for small teams or enterprise-wide Suitable for large orgs; may require more internal lift

In summary, both providers offer research-backed customization and credible tools. But STAR360feedback stands out for its ability to deliver that same depth of insight with greater speed, lower cost, and less complexity—making it a compelling choice for organizations that want to accelerate leadership growth without the overhead.

*Note: The information provided is based on publicly available sources as of April 2025. For the most up-to-date details, please visit the official websites of the companies mentioned.

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