What are the cons of using 360 surveys?

360 feedback processes can be challenging to implement and manage. 360 feedback processes are only as good as the provider's philosophy, technology, and design skills. The 360 philosophy determines whether the review is an enlightening or discouraging experience. Technology affects people's desire to participate. Outstanding design skills separate people rapidly comprehending and acting on their feedback or being perplexed and shoving the report in a drawer where it will be forgotten.

360 processes that have been poorly designed can frustrate respondents and impede their participation. Reports that contain too much data or are overly complex can discourage recipients from taking action to improve themselves.

Depending on the provider, organizations may need to invest time and resources to ensure that 360 surveys are conducted accurately, with an emphasis on confidentiality and that the results are clear and easy to understand.

Lastly, 360 feedback is only as useful as the actions taken to improve from the results. Organizations should have a plan in place to be able to act on the 360 survey results and measure progress over time.

At STAR360feedback, we understand these challenges and are dedicated to helping you get the most out of 360 surveys. Our experienced team takes extra steps to ensure every aspect of your 360 feedback process is done right. We strive to empower leaders through meaningful data that leads to concrete action plans while creating an environment based on trust and respect. Reach out today and let us help you get started on 360 feedback for your organization.